Effective Date: March, 2025
Thank you for visiting my website. I respect your privacy and am committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website or interact with my services.
1. Information I Collect
Personal Information: I may collect information you voluntarily provide, such as your name, email address, phone number, or other details when you fill out a contact form, request an appointment, or otherwise communicate with me.
Automatically Collected Information: Like many websites, my site may use cookies and similar technologies to collect data about your browsing behavior (e.g., IP address, browser type, pages visited). This information helps me improve your online experience and understand how visitors use my site.
2. How I Use Your Information
I use the information collected for purposes such as:
Providing Services: To respond to your inquiries, schedule appointments, and offer therapeutic services.
Communication: To send you updates, confirmations, reminders, or other relevant notices.
Improving My Website: To analyze usage trends, maintain security, and enhance the site’s functionality.
Legal Compliance: To comply with applicable laws, regulations, and professional standards.
3. HIPAA and Health Information
Because I am a licensed mental health professional, some of the information I collect may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). I take my responsibility to protect PHI very seriously. Any health-related data shared with me through my intake forms, email, or other channels is handled with strict confidentiality in accordance with HIPAA guidelines. I do not disclose your PHI to third parties without your explicit consent, except where required by law or in circumstances permitted by HIPAA (e.g., to prevent harm).
4. Cookies and Tracking Technologies
My website may use cookies or similar technologies to store certain information. Cookies help improve your experience by recognizing you when you revisit the site, retaining user preferences, or providing anonymized tracking data to third-party applications like Google Analytics. You can typically choose to set your browser to refuse all cookies or alert you when cookies are being sent. However, disabling cookies may affect some parts of the website’s functionality.
5. Disclosure of Your Information
I do not sell or rent your personal information to third parties. I may disclose your data in the following circumstances:
Service Providers: I may share information with trusted third parties that assist with my business operations, such as appointment scheduling software, payment processors, or IT services. These providers are contractually obligated to protect your information and only use it for the services they provide.
Legal Requirements: If required by law, subpoena, or court order, I may disclose your information to authorities or legal counsel.
Protection of Rights: If necessary, I may disclose information to protect my rights, privacy, safety, or property, or that of others.
6. Data Security
I take reasonable measures to protect the information you provide. However, no data transmission or storage system can be guaranteed to be 100% secure. While I strive to use commercially acceptable means to safeguard your data, I cannot guarantee its absolute security.
7. Children’s Privacy
My services and website are not directed to children under the age of 18. I do not knowingly collect personal information from anyone under 18 without parental consent. If you believe your child has provided me with personal information, please contact me so I can remove that information from my systems.
8. External Links
My website may contain links to external sites not operated by me. I have no control over the content and privacy practices of these third-party sites and cannot be responsible for how they handle your data. I encourage you to review their privacy policies before providing any personal information.
9. Your Choices and Rights
Access and Update: You can contact me at any time to request access to, update, or correct any personal information I hold about you.
Opt-Out: If at any time you prefer not to receive email communications or other notices from me, you can unsubscribe or inform me directly.
10. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes become effective when I post the revised policy on my website. I encourage you to periodically review this page to stay informed about how I protect your information.
11. Contact Me
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact me at:
Phone: 704-750-5976
Email: therapy@jessica-bruno.com
Thank you for taking the time to review my Privacy Policy. Your trust is important to me, and I am committed to maintaining the confidentiality and security of your personal information.